Military or Civilian Got #TBI? Imagine a $3 App to Help Brain Injury Survivors!

Severe Cognitive Fatigue Post-TBI?!

Got Compensatory Strategies?

Aaron A. Steckman  U.S. Army Master Sergeant (Retired)   Acquired Brain Injury Student,   Coastline Community College, Says This:


Your Vote & Support Counts!


“….With your help, Michelle Wild’s Manage My Fatigue Application has the potential to help thousands of veterans (and many others in need) who have given so much so that we could all enjoy the freedom we just recently celebrated over this past memorial day weekend and who simply want one thing…the hope to live a normal life again…..”

To vote on Facebook for Michelle’s Manage My Fatigue application, please use the following directions…

1. Click on

To Vote For The Manage My Fatigue Idea through your Google, account, please follow the below directions…

Step #1:  Go the following website:….


With tremendous appreciation for Aaron’s ‘Guest Blogger’ communication and Warrior Spirit, please read the full missive and see below for full instructions…THANK YOU THANK YOU THANK YOU!  

Tell your friends and neighbors, after all, WE ARE THE MEDIA NOW 

From: Aaron Steckman <>
Date: May 28, 2015 at 5:13:13 PM PDT
Subject: Your Vote & Support Counts! 

Greetings, I am writing this letter on behalf of myself and my good friend Shawn Miller.  As those of you who know us are already aware, Shawn and I are both attending the Coastline Community College Acquired Brain Injury Rehabilitation Program in Newport Beach, CA.

Shawn and I are both working hard to recovery from our respective injuries…his, a stroke suffered approximately a year ago, mine traumatic brain injury suffered as the result of my military service.  Our recovery has been aided in great part by someone who means a great deal to both of us, Michelle Wild.  Michelle is one of our senior cognitive rehabilitative instructors at Coastline College and to us, is likely the closest thing to an angel that either Shawn or myself will likely ever see.

After realizing the possibilities of how smart technology (IPADS, Smart Phones, Laptops etc) could be used to help her students recover from brain injury, Michelle took the initiative to develop a computer application called Manage My Fatigue that allows her students to do something that most of us after brain injury are no longer capable of doing…keeping track of time and properly managing our levels of mental fatigue.  Although it might not be immediately clear to others, in most cases, where most people who have suffered a brain injury really struggle are in two areas…we lose track of time and we get easily overwhelmed.  Unfortunately, when this happens…to one degree or another, many of us also struggle with controlling our emotions too which often times makes an already bad situation, worse.  The Manage My Fatigue Application specifically addresses these issues and many more…and for the first time in history…gives people struggling with the effects of a brain injury a tool that can help us prevent many of these struggles, struggles that many of us live with every day, from ever even occurring.

As most of you who already know me are aware, aside from facing the struggles that everyone who has suffered a brain injury faces…regardless of how their injury occurred, my story has had a few additional twists and turns which until the Walter Reed Hospital and the VA scandal’s broke over the past couple of years, would have probably have been thought to be unimaginable.

Unfortunately, as those stories and the stories of many of your own loved ones who served their country can likely attest, as of right now, stories such as mine are not the exception, but the rule.  I mention this not for want of sympathy because sympathy without solutions, serves no purpose. I mention this, because my experiences have given me the unique perspective of realizing just how important Michelle’s work truly is.  I have observed through first hand experience just how the system works or more importantly, where it doesn’t…but until recently, I had identified a long list of problems…but was short on solutions.

Why do I say this?   Because the Acquired Brain Injury Program at Coastline Community College was not where I began my search in seeking help for the many cognitive problems I was having…but only where I ended up here after becoming hopelessly lost and homeless after spending nearly three years trying and failing to get the help I desperately needed through first the VA and then the Army before ultimately becoming homeless.

As a U.S. Army Master Sergeant and Chief of Training who spent many years designing training programs for thousands of Marines and Soldiers getting ready to deploy into harms way, and often training the instructors who were responsible for training our nations service members to make sure many of our nations sons and daughters were ready for what was to come who again, has experienced some of the worst scenario’s imaginable firsthand…one and off the battlefield, and who was recently medically retired from the military due to traumatic brain injury, let there be no doubt in anyone’s mind that as of today, neither the VA nor the Department of Defense has a program that currently comes close to treating those of us who have been affected by brain injury in the way that Michelle’s Manage My Fatigue Application has done for Shawn and I and has the potential to do for thousands more yet to come.

For the first time in years, Shawn and I have the hope and faith that one day, with the help of this application and the many other gifts that our instructors have given us through their efforts…that not only will we one day make a full recovery, but so too will the many friends that we have both made who sit to our left and right in class.  By writing this letter, it is our sincere desire that we can share that hope with the thousands more who, if given the Manage My Fatigue Application as part of their treatment, could likewise benefit and share in the modern day miracle that we have both received.

It is with that in mind that I am writing this email and asking that you send it out to everyone that you know and ask them to do something that would mean so much to both Shawn and I and vote for Michelle Wild’s Manage My Fatigue Application using either your Gmail or Facebook Accounts and include as many supportive comments as possible to help bring this idea to the attention of our nations senior military leaders and God willing, put it into the hands of our nations injured military veterans being treated throughout the VA and Department of Defense health care systems for Traumatic Brain Injury through a unique competition being offered through the Defense Centers For Excellence.

Through this open competition, the Defense Centers for Excellence (A division of the Department of Defense tasked with finding new and inventive ways to treat veterans suffering from TBI and PTSD) all who receive this email and vote, will have the opportunity of a lifetime…the opportunity to do what’s right and do something amazing that will truly make a difference to those out there who need our help the most…that we can both tell you from personal experience and testimony…really works!

With your help, Michelle Wild’s Manage My Fatigue Application has the potential to help thousands of veterans (nd many others in need) who have given so much so that we could all enjoy the freedom we just recently celebrated over this past memorial day weekend and who simply want one thing…the hope to live a normal life again.

Through speaking to so many people over the past few years doing my best to advocate for veterans, I know very well that nearly without exception, that as a nation, nearly all of you are grateful for the sacrifices that our nations veterans have made and again, almost universally, most of you would love to do something to help…but just didn’t know how.  Well folks, here’s your chance.  Here’s your chance to thank a veteran in a meaningful way by doing something special…spmething that won’t cost you a single dime…just a moment of your time…the time it will take each of you to read this email, follow the directions below, and vote for the Manage My Fatigue Application using the instructions below.  If there were ever a cause worthy of your time and support…this is it!

For those of you who already know us, you likely already know the following as well, but for the sake of those who don’t… it must be said.  Neither Shawn nor I were ever approached or asked to write this letter or ever offered any incentive for doing so…we just knew in our hearts that it was the right thing to do and ask that you share it with your loved ones as well because we know that with your vote, it could serve as the miracle to so many others that it has been to both of us!

If any of you have a difficult time in getting your vote submitted, please email me at to describe the problem you are facing and I will do my best to provide you with a written response that will walk you through the problem to make sure that your voices are all heard!

Again, thank you all for your love, friendship and support and may God bless you and our great country!

Very Respectfully & Sincerely,

Aaron A. Steckman

U.S. Army Master Sergeant (Retired) 

Acquired Brain Injury Student, 

Coastline Community College,

Newport Beach, CA 

To Vote For The Manage My Fatigue Idea through your Google, account, please follow the below directions…

Step #1:  Go the following website:

Step #2:  Scroll to the bottom and click on the Tired? Overwhelmed? Unproductive?  Manage my fatigue idea. My name (Michelle) is just underneath the title of the idea

Step #3: Click on the name of the idea (Tired? Overwhelmed?…). Click the up arrow to give a positive vote. This will take you to a registration page. You can create a new log-in or use an existing social media account.

Step #4:  Fill in your name and answer the three required questions.

Step #5:  Click save changes.  This will take you back to the DCOE website.

Step #6:  Scroll to the bottom and click on the Tired? Overwhelmed? Unproductive?  Manage my fatigue idea. My name (Michelle) is just underneath the title of the idea

Step #7: Click on up arrow again. At this point, you should see the vote number increase!

Thanks for any help you can provide. There is 2 weeks left and ideas are getting posted all the time.

To vote on Facebook for Michelle’s Manage My Fatigue application, please use the following directions…

1. Click on

2. Scroll down on the website and click on ManageMyFatigue.

3. Where it says votes click on the up arrow.

4. Click on the Facebook logo on the right side of the website.

5. Enter your email and password for Facebook.

6. Click the Okay button when the pop up comes up.

7. Enter your name in the Name box.

8. Then click each tab that best describes your situation.



Michelle Wild LinkedIn



While CNA, the work comp carrier for Wyndham Worldwide, continues to harm, harass, fail to provide reasonable and appropriate medical care for a traumatic brain injury January 9, 2012, it


…..appears to be a complete breach of fiduciary responsibilities and in what appears to be clear violations of California Labor Code exclusive remedy of workers compensation, a claim fraught with what appears to be egregious attorney and doctor and adjuster incompetence, malpractice ….and fraud, as defined by the Department of Industrial Relations…and California Civil and Labor Codes.


2012:  a few chiropractic sessions in the first year with clinical psychology sessions in Feb, Mar, Apr with 4 more in Jul-Aug

2013: a few physical therapy sessions in the second year,

2014: a few chiropractic and acupuncture sessions in the third year with finally a few speech therapy, occupational therapy and more physical therapy, and neuro-psychology support in April,

(after injured worker found a neuro-psych willing to treat an injured worker; none available on alleged ‘mpn list’ since date of injury after treating Orthopedic Surgeon’s office staff shrugged at one of the last bizarre UR denials and suggested, ‘you’ll have to find your own brain doctor, obviously they are not going to get you any medical care…ever.’)

2015: more denials and more evaluations to prevent anticipated return to work.

Tens of thousands of dollars have been spent by carrier on evaluations upon evaluations, with supplemental reports due to objections of omissions of more than 300 pages of medical evidence, with suspected intent to deny medical care, with failures to provide even the simplest requests since date of injury.


CNA has submitted every request since February 2013 to UR, and Court intervention was required in 2013 to schedule authorized chiropractic and acupuncture sessions, which took many months.  CNA has currently asserted that replacement of Orthopedic Surgeon PTP, who has reported MMI for Orthopedic Injuries as of December 2014, requires Utilization Review for a neurologist to become the primary treating physician.

CNA seems to only have a small collection of evaluating neurologists, not treating doctors, and none current with brain injury practices of the 21st century; neither do they have physiatrists, neuro-psychologists, or anybody on their ‘lists’ that actually treat brain injuries, but they pay the evaluating doctors who provide reports prepared by non-medical personnel handsomely for their signatures on such reports, regardless of how flawed they are.  In fact, the greater the flaws, the greater the obfuscation, the longer the denials, the greater the billable hours.

LinkedIn rankings  4 9 2015  741 pm  pdt


Most expert treatments have been  abruptly and prematurely terminated due to threats to ‘cease and desist’ treatment by defense to providers and unlawful termination of disability benefits in what appears to be a pattern of continuous harm and financial terrorism by defense, as a pattern of practice, apparently approved of by WCAB and DIR and offices of the District Attorney. DOJ and EEOC investigations pending on multiple matters.


2012:  Chiropractic, Acupuncture, Functional Neurology

2013:  Chiropractic, Vision Therapy, Therapeutic Prism Vision Lenses

2014:  Acupuncture, Chiropractic, Vision Therapy, Therapeutic Prism vision Lenses, Coastline Acquired Brain Injury Program for Compensatory Strategies

2015:   Acupuncture, Chiropractic, Coastline Acquired Brain Injury Program for Compensatory Strategies (updated therapeutic vision lenses pending funds)


Evaluations obtained by injured worker, recommended by multiple doctors but carrier failed to provide, while subsequent evaluating doctors have deemed all evaluations appropriate, albeit very late in happening


2012:   Brain MRI, EEG, Functional Neurology, Clinical psychology, Urgent Care,  Xrays

2013:   Neuro-Optometry, Speech Therapy

2014:   Neuro-Optometry, Acupuncture, Chiropractic,  Neuro-psychology strengths assessments, MRI with TBI Protocol

2015:   Neuro-Optometry


The BRAIN INJURED worker, seeking compensatory strategies for the brain injury… because restorative medical treatment was denied for more than three years… is now witness to legitimate business building condos week after week after week, while obtaining self-procured compensatory strategies in a one-to-year program at Coastline Acquired Brain Injury Program, the #1 program in the USA, and a part of the California Community College system, with experts in brain injury with more than 25 years experience each, helping people doctor’s did not reach, or that doctor’s gave up on for a variety of reasons.

The program is targeted to restore injured individuals to the communities in some capacity, either as volunteers or return to work, depending on nature and extent of injuries.  See the link, and put it in your contact list:

  • “Compensatory vs. Restorative” (Northeastern University)“Compensatory strategies focus on adaptive behaviors. A person with a TBI may no longer be able to perform a task the way (s)he used to because of the injury. A compensatory strategy is coming up with a new way to perform a task. For example, a college student who suffered from a TBI may no longer be able to write down notes for his lecture as fast as he used to. A compensatory strategy could be for him to now record the lectures and transcribe them into note form after class.”
  • “Restorative Strategies are designed to repair processes and restructure or rebuild damaged neural networks. Examples are tasks and drills to help a person with a TBI restore his/her memory.”  


The Team Approach

The following are examples of interprofessionals who work together with TBI survivors and their families:

  • Advocacy Groups
  • Athletic Trainers
  • Audiologists
  • Coaches
  • Dietitians
  • Ear, Nose and Throat Doctors (ENT)
  • Educators
  • Employers
  • Insurance Adjusters
  • Internal Medicines
  • Lawyers
  • Neurologists
  • Neuropsychologists
  • Neurosurgeons
  • Nurses
  • Occupational Therapists
  • Ophthalmologists
  • Physical Therapists
  • Plastic Surgeons
  • Primary Care Physicians
  • Psychiatrists
  • Psychologists
  • Radiologists
  • Religious communities
  • Recreation Therapists
  • School Personnel
  • Speech-Language Pathologists
  • Social Workers
  • Vocational Rehabilitation Counselors
  • IMG_0177

Best outcomes of interdisciplinary treatment systems are when utilized immediately  and NOT the ‘3+ years or never’ post-injury as practiced by CNA and other major carriers; CNA provides and encourages only an Orthopedic Surgeon to allegedly manage an interdisciplinary team, then disrespects and disregards all recommendations and requests for specialty treatment and further evaluations because, as defense indicated repeatedly, ‘an orthopedic surgeon has no knowledge of brain injury’.  

At a  court hearing in December 2012 a physiastrist or a neuro-psychologist or a neurologist was requested for treating doctor; denied and more recently, since previous PTP, Ortho Surgeon has determined MMI Orthopedically in December 2014, and has deferred to secondary doctor, a neuro-psychologist, a primary doctor has been requested in the field of neurology.

Adjuster and defense advise that change of PTP requires UR.  Designation of neuro-psychologist as secondary treating doctor required Court hearing as well.  Churn churn churn.  (In 2013, an industry leased neurologist was designated as ‘secondary treating doctor’ but alas, his office mis-read the authorization and deemed it to be a one time consult, determined nothing more than over the counter analgesics was required to treat the brain injury and related complaints and reports of vision and other issues; dates of injury were mis-stated by the doctor, along with other gross inacuracies.

Then-counsel suggested injured worker take the concerns directly back to the doctor for corrections, and said doctor refused omitted records properly served, refused to answer questions his office required be put in writing, and actually threatened injured worker with a lawsuit for harassment for attempts to see this appointed ‘secondary treating physician’ and to correct gross misstatements in his reports and his supplemental reports, for which he billed handsomely.

Similar story with the appointed AME Forensic psychiatrist, although he assertions in his supplemental report were more outrageous than what might have been called simple mistakes in his initial report.  That scenario was repeated again by yet another evaluating/non-treating neurologists, complete with fabricated dates and deceptions.  Goodness, what a trio lead by then-defense counsel misleading correspondence with apparent intent to deny medical care, quite successfully for years.

Defense feels no obligation to pay estimated Permanent Disability, even on the orthopedic portions of the claim, nor do they anticipate the increased risk exposure due to their negligence and callous refusals to provide medically necessary treatments, as even recommended by their own leased doctors and evaluating firms.

ACOEM, MTUS, NIH and generally cognizant neurologists keeping pace with the neurosciences generally recommend such treatments as speech therapy with cognitive rehabilitation, occupational therapy, physical therapies as required, vision therapies, acupuncture, chiropractic and specialty examinations by brain injury experts.

Only a charlatan or worse would likely dare to recommend simply ‘over the counter analgesics’ for a well diagnosed closed head injury, called by more than 30 doctors by a variety of ICD-9 codes.   While the Orthopedic Surgeon crowds are often designated as the Primary Treating Doctor for a head injury, their ilk are sadly ill-informed about diagnosing head injuries, and the urgency of getting patients to experts.  

Until the Orthopedic crowd rises to their responsibilities in the life-threatening lapse in education of their peers, head injuries will continue to bring them small revenues as WorkComp ‘Primary Doctors’ and will ultimately bring them medical malpractices and charges for collusion to perpetrate fraud upon the disabled communities, for profit.  Ask a Football Player.  Ask a Retired Football Player.  Ask a Veteran. Ask your kids.

Only a complete fraud would review medical evidence of more than 30 doctors, disputing all and further concluding that ‘if there was any evidence of a concussion, of course treatment would be necessary, but there is no such evidence by the finder of facts and the patient probably just has epilepsy, with a severe pre-existing personality disorder evidenced by records and learned helplessness….’

[Physician was referring to medical records from early evaluators, and substantiated the false allegations by simply moving the date of injury forward one year in reports, then back, without adjusting the false conclusions.  Multiple industry leased/owned doctors seem to follow this pattern of practices in creating false AME/QME/Consult reports, upon which egregious harm continues, and renders UR and IMR practices complicit in the fraudulent mis-use of law.]


Semper fidelis is a Latin phrase that means “always faithful” or “always loyal”

tbi and ice

The GrandWorkCompFraud inhibits and prevents return to work for years by failures to provide medically necessary treatments.  In this case, in April of 2012, upon confirmation of brain injury of unknown severity, the adjuster, not a medical person, terminated disability benefits and any hope of medical care in that month.  A Court hearing in June of 2012 authorized a neuropsychologist to be the new designated primary doctor, although said doctor’s office was more than 3 hours from the injured worker’s home.

The Court required the insurance carrier to resume payments of temporary total disability payments, which CNA defied and WCAB supported, in order to cost shift to EDD.  The information and assistance officer, when help was sought from that office, asked the injured worker if she was stupid for not wanting  larger amount, and when the hearing minutes were shown, she explained that the minutes indicated they were to resume “…if necessary…” and since they did not resume, her medical/legal opinion was that “Dr. Ponton clearly must not have felt it was necessary.”

[Ultimately, in 2014 CNA had to reimburse the State of California for the EDD monies advanced in the first 104 weeks for TTD, and CNA received a discount on the monies of approximately $16,000 from the State of California, which, as admitted by the adjuster, had the negotiation with the State not gone so well, that money would have indeed been paid/owed to the injured worker.

A Judge in the Appeals process determined the money did not belong to the injured, so apparently, the State of California is in the business of providing hefty profits to out of State Insurance companies who break the law, fail to pay TTD, maim and torture injured workers, all outside of the eyes of corporate media, and with apparently approval of the office of the attorney general et al.  WCAB seems to operate like a secret police or military police action, reporting to no one but themselves and their benefactors. The injured worker has been without work comp disability benefits since approximately May 2014; aint’ that nuthin.]

The “TTD” [Temporarily Totally Disabled] condition was reiterated in every subsequent 45 day report in 2012 until the doctor (also with a QME designation) was also threatened by the defense, at which time, based on no medical evidence, nor treatment other than 4-delegated chat sessions with a psychologist of unknown credentials, at which time (October 2012) it was stated that return to work could be considered, with caveats, warnings, and accommodations, with allegations of continued authorized treatments, of which all his requested had been denied except the chat-sessions, discussed in more depth in earlier blogs.

Wyndham refused repeatedly to engage in interactive process and simply extended leave and continued to refuse to investigate why injured worker was continuously denied medically necessary treatments, thereby complicit in the compounding harm to the injured worker.  Wyndham continues to refuse to engage in interactive process, and refuses to intervene in more than 3 years of failures to provide medical care and disability benefits by that work comp carrier.



  • This photo shows the progress of a condo development being observed and enjoyed by the injured worker, a real broker who lost all professional credentials, including CA real estate broker license, CA Notary license, Hawaii real estate sales license, and was threatened with loss of CA Driver’s license.
  • During her weekly pursuits at regaining her life while attending the Coastline acquired brain injury program, since October 2014, with no thanks to CNA, and with thanks to Wyndham for an employee discount at a local hotel, watching the construction of this and other signs of economic good stuff has been smile evoking.  Down the hill and to the north, Huntington Beach also has multi-unit ocean view properties under construction.
  • What an ‘Exclusive Remedy’…Employee insurance with CIGNA, without interference by CNA and Grancell, could have had the injured back at work, possibly, within months of the injury, similar to building a condo from a hole in the ground.


Through mid-2013

  • WorkComp is certainly the #GrandWorkCompFraud perpetuated on the Unsuspecting Public!  What a shame!  Contractors can build multi-unit residential buildings faster than a WorkComp carrier like CNA can authorize medically necessary treatment for a witnessed slip and fall backwards on ice.
  • How can that be?

  • Why would a corporation like Wyndham Worldwide pay a corporation like CNA to maim and injure it’s labor force, without batting an eye, or lifting a finger to ask more questions.  Are Board Members really involved with conflicts of interest in the insurance industry? Does the Wyndham Risk Management division have unclean hands?
  • In any event, Wyndham Workers are violated obscenely by the fictitious promise of a Workers Compensation ‘Exclusive Remedy’….  It sure seems to be simply terrorism and death threats…. inexcusable in America….or anywhere else in a civilized world.  Perhaps Kim Motley, Esq. can come to the aid of the USA?
  • True defenders of Justness and Justice seem real hard to find in America….
  • imageIsn’t it amazing to be able to witness not only the good in America… But having the courage to expose the evil, the corrupt and the dangerous… Workers compensation is not an employee benefit.Sadly, the silence of the employer appears to be criminal complicity in the egregious wrongs done to this and other Wyndham employees. What say you America?Isn’t it time to hold the criminals accountable for the continuous patterns and practice of harm to injured workers across the nation?
Lucy Occupy and Friends Paper Li April 9 2015!science
  • Ask more questions! If not you then who? If not now then when?

Lucy Occupy and Friends Paper Li April 2 2015

Interrupt the war on injured workers. Do it now. You could be next!

Follow one of more of these links, thanks, and tell your friends and neighbors about the GrandWorkCompFraud; your governments already know…





Why America is NOT the greatest country in the … – YouTube

May 14, 2013 – Uploaded by EducateInspireChangeTV

Why America is NOT the greatest country in the world


Remember remember, Thomas Motamed, CEO of CNA ‘made’ $10.7 million in ‘earnings’ in 2014…. and they can’t even pay simple TTD to an injured California worker in compliance with the law, and they terminate benefits on diagnosis of a brain injury, and even call to ask injured worker, “……so tell me, Linda, when ARE you going to die?….”  Defense counsel suggests a court appointed conservator as he trolls for someone/something to blame from medical records of more than a quarter century ago looking for pre-existing conditions, apparently to support grossly inaccurate reports of three of their industry leased own reporters.  Isn’t it funny how few QME/AME actual doctors write those reports?  One such doctor openly admitted that his non-medical staff was ‘well trained’ to write such reports that he freely signs, and is paid handsomely for initial reports and supplemental reports, regardless of acurracy of apparently fraudulent intent.  Hmph.


too big


Tired of Fighting #Workcompsters– Will you take it from here for a while?

Honorable Judge Robin Woolsey

Divison of Workers’ Compensation
Workers’s Compensation Appeals Board
3737 Main Street #300
Riverside, CA 92501
Re:  Request for ADA Accommodations and Change of Date of Hearing
Dear Judge Woolsey:
In an attempt to minimize the continuing harm caused to me by many unclean hands in this WorkComp case, I am respectfully submitting ADA Accommodations for the upcoming Status Conference Hearing in your Court, scheduled for my birthday, April 8, 2015 at 8:30 am.
Will you kindly move the date to a Friday, or a Thursday, to minimize the continuous harm to this injured worker, and will you kindly ensure that the requested ADA accommodations are honored.
I have never been heard by a Judge regarding my violated rights to immediate, reasonable and appropriate medical care. Date of head injury, 1/9/12.
I have an untreated Brain Injury and I am surviving Workers Comp to the best of my abilities and I believe Congress needs to initiate #Domestic Torture Reports for the conduct of those running WorkComp in America.  By copy, I am asking for help on these complicated matters from Senator Jean Fuller, Deputy District Attorney Jennifer Lentz Snyder, the Employer Fraud Task Force, and the investigative journalists at ProPublica, and the world at large.
“Over the Counter Analgesics” recommended by WorkComp doctors for Traumatic Brain Injury? Defense repeatedly omits approximately 300 pages of medical records with intent and success to deny medical care, without consequences to anybody but injured worker, and to the profit if the defense firm and industry doctors? Another doctor alleges there was no witnessed slip and fall, and if there had been, of course, medical treatment must be provided, but it was probably epilepsy.
Three industry doctors falsely stated the date of injury in their reports as “1/9/1 3“, and used medical evidence of 201 2 to support pre-existing conditions.  When brought to their attention, they simply changed the date of injury reference, and made no changes to false conclusions, all with intent and success in denying medically necessary treatment for over three years.
How is that any good in America?  Super lawyers have told me my case is not unusual, it happens all the time. Upon confirmed diagnosis of brain injury, TTD benefits were terminated in April 2012,  State disability was paid, and when I sought assistance from I & A, Ms. James asked if I was stupid, and why wouldn’t I want the greater income provided by the State.  I showed her the Court order and she said, “well, it says ‘if necessary'” it would be reinstated… I was still TTD, so that was another violation and direct harm from the WCAB.  In May of last year, CNA reimbursed the State of California what they paid, less approximately $18,000.  I appealed that, and that Judge said it wasn’t my money (so I assumed they just gave the $18K to CNA from California taxpayers, and I had to go to the Salvation Army during that charade, to get help to keep my utilities on and find food.  Monsterous.)
They (Defense and my then-counsel) attempted to coerce me to accept a $100,000 settlement, less attorney fees, in November 2012, without the requested evaluations and treatment that first year, less attorney fees, and required resignation from my job, and a promise to not file for social security disability for at least 3 years.   The representing attorney told me, “Work Comp is a very small community, everybody knows everybody.  If you don’t take this, you’ll get nothing.  Nobody will believe you have a brain injury.”  I told him that’s because he didn’t get me to any of the recommended doctors, nor get me any of the recommended treatments, and that I am injured, not stupid.
Defense and I & A Officer reiterate that “it’s a small community, everybody knows everybody”.  What does that sound like to you?  I think the DOJ should find it of interest, don’t you?
Investigative journalists have said, ‘too bad, happens all the time, best you can hope for is SSI and an early death’.  How about the insurance company call in Fall 2014, in response to pleas for help to get medical care after 2.5 years, who asked, “…so tell me, Linda, when ARE you going to die?”   

CNA Brain Injury Treatment Kit

Your honor, I think there should be some investigations and arrests regarding my case, don’t you?
While Valerie James, Riverside I & A officer, not known for compliance with ADA law, advised me on the phone today that requesting a change of date so that I do not miss time from the State run Acquired Brain Injury Program at Coastline Community College “is not an ADA request” I will seek further counsel there.
It seems to fall under the category of reasonable requests, particularly since I have to travel over 100 miles to get to the program, pay for a hotel room, and eat meals out in order to obtain help for compensatory strategies to deal with the untreated brain injury of 1/9/12 and consequent second impact trauma of 2/4/12 and a more recent injury, related to the initial injury, of 12/3/14.
In order to be present for further Defense file churning and use of Court time, I will have to miss a full day of compensatory strategies by leading brain experts, I will have to repack from a Newport Beach Hotel and find a Riverside hotel, unpack, pack again, show up at Court, listen to Defense continued chicaneries, then drive back to Newport Beach for the final day of the program, on a Thursday.  While to someone without a brain injury, that sounds like “no big deal”….. for someone with cognitive impairments, slow processing, auditory and visual impairments, it is close to a devasting demand.
It took me two years to get in front of a Judge at WCAB to be heard for my right to medical care, denied now more than 3 years, with the help of the Information and Assistance Officer.  At one hearing, when I requested auditory aids, not only did she deny them, she confiscated my cell phone and the recording devices I had brought to make it an easy request.  At the last hearing, in July of 2013, it was an extended continued hearing, and when I arrived, there were none of the accommodations requested.
In fact, I had to be addressed by the Judge, in a Court room of lawyers, with all my paperwork sitting in my briefcase, behind the Judge’s chair.  I was not allowed access to the papers and I don’t even recall much other than the horrors of such a violation.  The Judge told me that issues of fraud are not addressed in his Court and that if I had such allegations, I was required to verbalize my concerns.
I asked then for a postponement so that I could find a government agency to help me address my concerns of felony fraud that permeate my case, and I assured the Judge I had no intention of returning to his Court until such time.  Sadly, I have learned that Fraud is a non-prosecuted pattern and practice in the world of Workers Comp.
I have been denied disability benefits, medical benefits, and I have been harassed, discriminated against, bullied and more since this injury, and much of it has happened with WCAB Riverside knowledge, and in some instances, participation.
Does it make sense to have an Orthopedic Surgeon, who fully admits he has no knowledge of brain injuries, as the designated primary treating physician since 2/15/13, and to have every one of his requests for specialty evaluations and treatments denied denied denied?
Originally, when he was designated, Ms. Mall of the defense, and Ms. James of your offices, assured me that I could not have a Phsyiatrist or Neurologist of Neuro-psychologist as the treating doctor, but the orthopedic surgeon could as for such.  After months and months of denials, defense firm said the requests were denied since the orthopedic surgeon had no brain injury expertise.  What a “Grand WorkComp Fraud” I have been victimized by.
Now, they want yet another battery of Neuro-psych tests…. although they ignored the results and failed to provide requests for treatment by doctors since 2012 — Dr. DeGoede – Clinical Psychologist referred by EAP, Dr. Eileen Kang – Neuro-psychologist, referred by Dr. DeGoede since CNA had no neurologists or neuro-psychologists to refer to, then a Dr. Marcel Ponton – QME, Neuro-psychologist, Dr. Lynn Lowell, Neuro-Optometrist, Dr.Eric Ikeda, Neuro-Optomestrist, Dr. Michael Lobatz, neurologist, , ScRIPPs Brain Injury Rehabilitation Center and approximatley 34 doctors, all paid for expensive evaluations, while I have been denied medically necessary treatments since date of Injury.  I have spent more than $30,000 out of pocket to survive work comp, and this recent phone call with Ms. James tells me nothing has changed. She is not an impartial Information and Assistance Officer.
While Stewart Reubens, Esq. advised you that “Ms. Ayres has been evaluated by a psychiatric Agreed Medical Evaluation, Dr. O’Brien, an orthopedic QME, Dr. Holmes, and a neurologic QME, Dr. Kent.  Currently Ms. Ayres is treating with Dr. Chalgujian, a neuropsychologist.  She is also treating with Dr. Darren Bergey.”  What he didn’t tell you is that Dr. Darren Bergey is an Orthopedic Surgeon, with no knowledge of Brain Injuries, who requested valiantly medically necessary evaluations and treatments while he was the PTP, February 14, 2013 thorough December 2014.  Over the course, he obtained authorization for an MRI of my right shoulder, and upon diagnosis of a severe tear and injury, he was told to change his records to indicate that the right should was non-industrial.  His MMI for orthopedic supported that lie.
Apparently, the carrier or defense had threatened his office financially, by threatening to terminate referrals if he a) continued to request brain injury treatment and b) did not change the right shoulder to non-industrial.  He cancelled my December 2014 appointment, and said I am MMI – orthopedically, and still 100% TTD from the brain injury.  Mr. Reubens also neglected to mention to you that the O’Brien, and Kent reports were an expensive disorganized mess, due to his collegue, Kim Mall, and her little pattern of practice to omit medical records (hundreds of pages!) with clear intent to deny medical care.
 linda ayres says JOIN ME ON TWITTER
Those three doctors seems to have been working directly for Ms. Mall, and when it was brought to their attention that they had mis-stated the date of injury as 2013, and that they were using 2012 medical records as false evidence to deny medical care, they simply changed the date in their supplemental reports, but NOT the conclusions.
That does seem to meet the DIR defintions of felony fraud, but alas, this is WorkComp…. with secret medical records (yes, Ms. Mall attempted to continue to use the Dr Obrien report and asked evaluating doctors to consider but  NOT summarize it.  I’m not a lawyer, but that seems to be a breach of Article… XIV of the California Constitution, and the 14th Amendment of the US Constitution. Alas, it’s work comp….. nobody seems to have jurisdiction over such wrong doings.
Stewart Reubens, in further acts of ADA and EEOC violations, even suggested that I should consider a Conservator, since I am unable to protect myself from the WorkComp chicanery.
I have repeatedly requested electronic communications due to my brain impairments, and Kim Mall and Stewart Reubens have repeatedly abused deadlines by sending things regular mail.
Perseverance and tangential communications are part of the brain injury, and I am working very hard on learning compensatory skills to hopeful build a life again, after these monsters refused to provide medical care for over 3 years, and the first two years, I could not even leave the house except to get to their demanded evaluations.
I would appreciate a change of date for the hearing, and I would also ask you to kindly ask the Defense exactly WHAT TREATMENTS WERE PROVIDED SINCE THE DATE OF INJURY, and were they in compliance with ACOEM guidelines.  
If you are unable or unwilling to change the hearing date, kindly ensure that my ADA accommodations are honored.   I will bring the nearly 1,500 pages of medical evidence, and CorVel denials that appear to have supplemented CNA hand-washing.
With all due respect, I have been terrorized by this system far too long and I will seek intervention from the Fraud Unit at the District Attorney’s office, and hope that they will sent a witness to accompany me to the Workers Comp offices for the hearing, on whatever date you demand.  This letter will also be a part of my social media records.
I would hope that you would encourage investigation of this case, from top all the way to Sacramento.  It appears to be real dirty.  Perhaps the investigative journalists at ProPublica and NPR could take a look and provide some direction. Several work comp expert bloggers have written about my case, with concerns.
My blog, if you have an interest, is ASK ABOUT WORKERS COMPENSATION GRAVY TRAINS  …. all the grim details are there….. it’s a crying shame that such things happen in America, in “roughly 80% of work comp cases”.
Thank you for your patience and consideration.
PO BOX 835
f:  760 418 8383
Attachments (2):  Accommodations Requests for Persons with Disabilities  1 of 1 – Change date of hearing; 2 of 2 Reasonable accommodations including quiet room, large table, recording, laptop, support chair and breaks at least every 50 minutes.
Senator Jean Fuller  FAX:  16613230446
Jennifer Lentz Snyder – LA DA
Employer Fraud Task Force – fax: 714 637 3350
Nicollette Zumaya – WCAB Disability Accommodations Coordinator fax 951 782 4114
Fred Sachs – CNA Claims Plus
Shane Riedman – CNA Fraud Unit
Michael Dougherty -Wyndham Risk Manager
Mary Falvey – Wyndham EVP
Tina.Jordan – Wyndham Regional HR Manager
Jerrell Stark – Wyndham Regional Recruiter
WVO Leave Support Center  –
Kim Mall – Grancell
Stewart Reubens – Grancell

Life with TBI is so

PS  Anybody else wonder why federally mandated, grant funded DISABILITY RIGHTS CALIFORNIA’s PATBI PROGRAM, Protection & Advocacy for Individuals with Traumatic Brain Injury program EXCLUDES INJURED WORKERS? 

CAAA looks the other way.  So far, the offices of the DA have the looked the other way.  DIR and EEOC refer back and forth to one another… My My….. Ain’t it a crying shame.

Is that more of the #GrandWorkCompFraud and Exclusive Remedies deal?

must find accurate news source  media


#WorkCompsters say, ‘Let’s Rumble’….. Injured Worker says, ‘Well, ok Dude, if that’s what you want…’

“It’s easier to Sell something when you Show it?” – From Wyndham Hotels LinkedIn group…

From Wyndham’s WorkComp defense firm:

I am not carbon copying anybody other than Mr. Zachs.

I will object to any request for postponement or additional delays on your part.

Please remember to copy me on any document or correspondences you send to the court

wc workers-comp-fraud  if your company lies

I still don’t have the signed releases I requested from you. which is causing further delays

I will be requesting an order for you to sign them

Thank you


Afterthought response…… you didn’t send them electronically, as repeatedly requested as an ADA accommodation?  Yikes.  I wonder where they are? I got all sorts of other legal mumbo jumbo Thursday…. and I still have to submit another appeal to those CorVel WorkCompsters on yet another set of ‘non-recommendations’ based on omitted medical records and their fake reports from earlier fake reports…. Geeeeze, how do they do it?  I also have  more requests for medical miles from last year, and must get copies of the recent fall ambulance and ER room bills to Fred, and I’m supposed to be learning cognitive ‘compensatory strategies’ and I ASKED YOU NICELY TO LEAVE ME ALONE TILL AT LEAST JUNE, SINCE YOU HAVE PAID ANY TEMPORARY TOTAL DISABILITY BENEFITS SINCE MAY OF LAST YEAR…..and the local crisis center Social Worker isn’t coming back till the end of the week.  Where oh where can that new pile of your file churning stuff be?

Maybe in this pile?

Office pictures 1

No, that’s medical records for Social Security, due last December.  Maybe here?

Office pic 2

Naw, that’s time sensitive stuff that needs to get done….I just got those folders so I can see things; with the visual impairments, if I can’t see it, I forget about it.  At Coastline, they say I need visual cues, but that I prefer auditory input for best processing, however, the auditory evaluation indicated that with frontal lobe deficits, cognitive processing is impaired by what I hear, so I must have visual cues….that also makes phone conversations hard…  Maybe whatever you’re talking about is in this pile?

office pic 4

Nawww, the cabinets have mostly research stuff about omitted medical records, fraud complaints, legal compliants, legal self-help, doctor reports, and the white boards are not working as they should…. low tech, high tech….. what difference does it make when there’s a brain injury, huh?

19006204-occipital-lobe--female-brain-anatomy-lateral-viewBrain  viral mashable more

Maybe it’s in the car?  Why don’t you send it again, electronically, then at least I can know what I’m looking for in hard copy.  Thanks.

rock paper scissors

Hi Stewart. ..

Your copy.  Do you want to ask for a postponement till after June for Court petition for file churning hearing or shall I?

Let me and Fred and Shane know.


Linda Ayres, InProPer


Defense Against the Psychopath (Full length) – YouTube

Defense Against the Psychopath By Stefan Verstappen Defense Against the Psychopath is a documentary

mon politics is

Subject: LINDA AYRES VS. WYNDHAM WORLDWIDE LTD 121329 2012-11-13-0149-LTD-01 / WWID 415287 / CNA E3269102


Dear Steve,


Happy New Year to you, too.  I’m so grateful I can write and say nice things about Matrix/Reliance, and particularly you and Stephen Buchs.  Thank you, from me, and on behalf of other Wyndham employees.  At least one of the insurance providers honors fiduciary responsiblities.


This is a little long to bring some of the recipients also up to speed.  The bottom line for you is, can you put my disability payments on auto-payment.  I think you know the rest of the content.



I understand you are handling my claim again, so here is an updated progress report from Dr. Hilda Chalgujian, now the primary treating doctor, a neuro-psychologist, since the Orthopedic Surgeon now says he can’t do anything about getting brain treatment, as evidenced in 2 years of asking, so he has deferred to Dr. Hilda and apparently washed his hands of my case, as evidenced by cancelled December appointment.


I just received Dr. Hilda’s report, dated 2/6/15; it is attached.


Please make it a part of my medical records.  I am copying Steve Buchs, in case he is still handling medical records related things.  (Also copying CNA and defense counsel.)


I have also requested an extension of the leave of absence from Wyndham until December 1, 2015.  If I can get back to work before then, I’m doing all I can to make it happen, despite the terrorism of the defense firm. Remember, the first neuro-psychologist, Dr. Kang, in February 2012, referred by Dr. DeGoede, Clinical Psychologist, referred by CIGNA EAP program, who intially referred to Dr. Esmael Septi, Neurologist, who was on the alleged MPN list, but refused to see me when I appeared for appointment in February 2012, then his office perjured when it said I failed to appear.  Anyway, Dr. Kang said that with Speech Therapy with Cognitive Remediation, I would likely have been back to work in months…in 2012.   Then the attorney moved me to Dr. Marcel Ponton, also a clinical psychologist, in April 2012.  Dr. Kang thought it was just for a second opinion and that she was continuing to treat me.  She was surprised to learn last year when I contacted her that I still had not received Speech Therapy, or any of the medically necessary treatment Dr. Ponton had requested, such as vision therapy, neuro-evaluations, EEG neuro-feedback and more.  What a fiasco.


Here is an excellent article about TBI, and the first year.  It’s going viral.  My comments may already be buried since they were of the first ones.

Life With a Traumatic Brain Injury @HuffPostBlog via @HealthyLiving


llife with a brain injury and work comp


Help it go viral?

Send it to your Human Resources and Risk Management Corporate Peeps!

linked in 5   2 15 15

Amy is just at the one year marker, and therefore has a shot at some recovery, and restorative treatments. If I didn’t have to fight workers comp, I might be better too.  Dr. Hilda’s comments in her report on what fighting does to me/for me are …. alarming.


Read the article here:


CNA’s failures to treat denied me any recovery there, so now all I can hope for is “compensatory strategies’ to deal with the devasting injuries.  Hmph.  All they had to do was give me some of the requested medical care, but they couldn’t do that.   They couldn’t follow the ACOEM/MTUS/NIH guidelines.  My loss.


Can you set up automatic deposit for my disability payments?  I am staying in a hotel (a Wyndham property, kindly at a discounted rate by Wyndham Human Resources) so that I can attend the Coastline Acquired Brain Injury Program 3-4 nites a week.  As you know, I have to pay for it, as I have had to pay for most all the medically necessary treatment I have received to date.   I can’t rent a place yet, since it looks like the insurance carrier’s defense firm is up to more no good.  I have been advised by others to not sign a lease, even a six months lease, to make it cognitively easier to be at the Coastline program.


I have a social security hearing scheduled  (I will have to miss program time one or two days to facilitate that) but assuming they finally approve my claim, I will then have the money to continue the Coastline program through December.  I am also seeking financial aid to make it possible, and also scholarship money.  It seems to be my only hope left.  I’m really struggling with organizing the medical records to submit, and the Crisis Center Social Worker may come and help me again Friday; I hope so.  She couldn’t make it last week.


The WorkComp defense carrier is continuing with legal chicanery and what I call ‘terrorism and bullying’, and are pulling me into Court on 4/8/15 (my birthday, also causing missing Coastline program time to see if a Judge will support their chicanery; I had asked them to postpone till at least June to let me be at Coastline without their terrorism, but no, they can’t do that.  I willl ask the Judge for a postponement, even if it requires a note from the District Attorney.


It seems to me that CNA could simply have someone competent review the reports of prior neuro-pscyhologists and see what remains to be done before requesting a Judge to compel.


I am fighting still their denials to provide medically necessary treatment.  Nobody will say CNA has done right by first/second year treatment of chiropractic and clinical psychology, and 6 physical therapy treatments, and in 2014, some speech, occupational and more pt for clearly diagnosed brain injuries.  ACOEM/MTUS/NIH have a far different criteria for treating brain injury than does CNA, hence, I have been off work more than 3 years. Monsters.


I believe CNA or their Defense Carrier is requesting records from you.   I am requesting also that this current narrative report from Dr. Chalgujian be included.


I am overwhelmed by all the legal stuff I received Thursday, with more chicanery from that CorVel company, under investigations in Texas for their abuse of injured workers.  I hope California will follow suit.  They simply follow the directions of the adjuster, as I have been told directly, even though I represent myself in pro per.  They do nothing without adjuster approval, according to one of their supervisors.  They have also violated my HIPPA and ADA rights.  Not your problem, but if they are requesting anything from you, you need to know who/what they are.


Many thanks.  Please let me know about the auto-deposit and any forms you need me to sign.


Thanks Steve.  I promise to do my best not to be a bother.  I have even called my favorite prayer line and asked them to help pray me out from under these monsters to get to settlement so I can get on with my life, what’s left of it.  When two or three are gathered together in prayer, mountains move!


LinkedIn is also helpful.  ;D  I’m learning lots about surviving #WorkComp.  CNA’s training department has viewed my profile repeatedly, several other insurance executives, including Sedgwick.  That makes me wonder if the industry realizes that CNA’s contract for Wyndham might be up for grabs after this case, and if more like it are exposed.  It’s quite awful what they have done.  There are even Judges and law enforcment peeps viewing my profile, regularly.  I try to keep the information fresh, although I do perseverate a bit, and appear to be tangential at times…. part of the TBI.


Wishing you and yours a happy, healthy, warm new year.  Dodge those snowflakes; consider them armed and dangerous.  Ask a Physicist.



Linda Ayres, In Pro Per

760 368 5243


PO BOX 835




www meme 4




Where do we go from here WorkComp, Wyndham, CNA, Grancell, Corvel and My Fellow Americans



[If YOU have ideas on how to resolve this, and matters like it, without a WorkComp death penalty for getting injured on the job, please advise!]

Dear Tina:

Thank you for your kind letter.

“I will share your request with the Leave Support Center and ask them to review your request and provide you a written response with the outcome.”

Please do also send the information on how to redeem the $54.73 “Three year Service Award”….  It will help with the costs of food and lodging while attending the Coastline Acquired Brain Injury Program.  I will ask my accountant to revise my 2014 return.

How nice.  That’s the first I am hearing of a monetary award for years of service!  Did I miss one for 2013? I got a card from Tommy with a Pin for the first year back.  I still have it.  Timeshare did change my life…for the best when I bought my first one, then for the better when I became a salesperson, then….. for my near total destruction upon being injured at work.

Please consider THIS  letter a further addendum to request for continued leave of absence, through December 1, 2015, such leave being part of the accommodation request.  If I can get back sooner, I will.  Dr. Hilda will reevaluate periodically, as will staff at Coastline.  

Please see the attached letter from Matrix Absence Management, a member of the Tokio Marine Group, as administrators for Reliance Standard Life Insurance Company, and the Long Term Disability Provider of the self-purchased Wyndham LTD policy.  I can tell you that Matrix/Reliance has been consistently kind, professional, and helpful, even through the financial chicanery of CNA that complicated payment of the LTD policy, more than once.  The experience between the two insurance companies is as different as night and day, good and evil, honorable and unlawful, kind and vicious…..


Attached is the IME, Independent Medical Exam by one of the Reliance ‘independent’ neurologists. Stewart Reubens, of Grancell, also requested a copy of this report and it is therefore being sent to all stakeholders. I am under no legal obligation to share this information; it is relevant to the possibly criminal matters at hand, that absolutely require Wyndham Intervention at the highest levels now. Let’s avoid a #FEHA lawsuit, although it seems Grancell has other aims. I have not been authorized to return to work because medically necessary treatments have not been authorized for over three years.



Ain’t that a crime?!!  If it wasn’t WorkComp, it would likely be attempted murder!   ” First- degree murder  is any intentional  murder  that is willful and premeditated with malice aforethought.”  Complicity in such acts likely has serious consequences as well.

Please note the Reliance letter clearly states:

“Based on the medical information contained in your file, you are considered totally disabled from performing any occupation for which you are qualified, by reason of training, education, or experience.  As a result, benefits will continue to April 8, 2017, or until you no longer meet the provision of your policy, whichever occurs first.”

How is it, do you think, that both of Wyndham’s insurance companies can have such diverse opinions on my ability to return to work?  Grancell has done everything possible to ensure I am not able to return to work, while they churn the files.  Yesterday, I received another big set of papers from CorVel corporation, pure chicanery and deceptions, but it is their standard of practice.  I have about 3 reams of their bogus expensive reports.

Please see the attached links on how one Mayor has requested a complete audit of CorVel.

See more comments at Bob’s Cluttered Desk

Confusion Reigns Supreme – CorVel Hospital Experience is a Lesson for All of Workers’ Comp

Forth Worth Mayor and CorVel

If the Mayor can call for an Audit of CorVel’s WorkComp practices, Wyndham Worldwide can certainly call for an audit of at least my case, and ideally, an audit of all claims over the past 5 years that resulted in absences of longer than 90 days, or forced resignations as a requirement to facilitate medically necessary care. Certainly such an audit will identify a pattern of practice clearly showing the Wyndham is paying premium for insurance coverage that does not provide medical care to injured workers, and in fact, failures to provide medical care by said provider, cause egregious harm to both injured worker and employing corporation, with callous disregard for life and corporate profits and shareholder interests.  (Good for defense law firm shareholders apparently, good for nobody else.)


I know how that cop’s family must feel. My dad was a firefighter. I know how that ‘Brotherhood’ can mobilize and organize to help it’s own when under attack by the likes of CorVel, and what is to come for the family, also, during recovery.  I have seen the industry attacks on Cops in LA, alleging they are off work for long periods of time, blaming the cops, not the deniers of medically necessary treatments.   Yeah, industry propaganda.   Anybody with a job anywhere in the USA could be next.

LI  Self Procured Medical Care

I have stories about those first weeks when a “Case Manager, Nurse Lorraine” terrorized me, and   my doctor’s!!!    Did she work for Corvel?  I don’t know.  I think she worked for CNA.  I do know that for more than 2 years, since 2/21013,  CorVel has been complicit in denials of medical care based on some pretty fictitious and outrageous misrepresentations of medical records, and omitted/ignored medical records, in full disregard of ACOEM, MTUS and NIH guidelines for treatment of closed head injury/concussion, tbi, traumatic brain injury and related consequences. CorVel staff make it very clear that they work for the insurance company, and that would seem to be a severe conflict of interest.

See YOUR letter below for more insights to what I have experienced at the hands of these premium sucking/injured worker harming vendors!

The consequences and validity of the course of treatment that have contributed to my leave of absence being more than 3 years, and great bodily to me because of the breach of fiduciary responsiblity by CNA and it’s defense counsel, Grancell-Corona and Grancell-Novato,  is simply stated as follows:

CNA INSURANCE has authorized this medical care since date of injury:

2012 – Chiropractic, Clinical Psychologist (less than 20 sessions each)

2013- Physical Therapy-6 sessions

2014 – Chiropractic, Acupuncture, 24 sessions of Speech Therapy, Occupational Therapy, and

Physical Therapy  (Obtaining a Court order was required for Grancell to authorize scheduling of authorized chiro and acupuncture)…..

2015 – NO MEDICAL CARE, NO RETURN TO WORK, NO DISABILITY BENEFITS paid by CNA SINCE MAY 2014, after refusing to pay, despite Court agreement, in 2012/2013.  Funky accounting let them off the hook with a $16K profit for ‘negotiated’ reimbursement to the State of California for monies the State paid out of my account in 2012/2013.  (Small Permanent Disability advance received yesterday, that will serve to facilitate Coastline ABI program attendance. According to the law, PD estimated payments were due 14 days after last TTD payment… which was May 8, 2014.  See another problem here? Let’s work together for a solution; CNA has a fiduciary responsiblity to Wyndham, and TO ME, as an insured injured worker; that has been breached repeatedly; let’s change that for me, and for all injured workers who follow this path.)

Clearly, the above meets no thinking person’s idea of legitimate, reasonable nor appropriate medical care for a well documented traumatic brain injury.  It does not comply with WorkComp guidelines, ACOEM, MTUS, NIH or any thinking person’s notion of how to deal with brain injury. 

brain concussions football

Self procured (I PAID FOR IT MYSELF VS. QUIETLY LOSING MY LIFE) medical care has included physician requested but adjuster/attorney denied treatment:

2012- Functional Neurology with TBI Expertise, MRI Brain, chiropractic

2013 – Vision Therapy & Prism Lenses, Chiropractic, Acupuncture, Speech therapy

2014 – Vision Therapy & Prism Lenses, Chiropractic, MRI – TBI Protocol, Acupuncture, Neuro-Psychology sessions

How many thousands and thousands and thousands of dollars have been spent on reports that requested medical care since 2012, that were simply ignored until February 2013, then they were denied in UR evaluations that would not pass a legitimacy test? More than $50,000 was spent at SCRIPPS in 2014, for merely 24 days out of the recommended 3-6 months.   What a waste of money was that!  Whose money was it? Furthermore, such a program is more beneficial for NEW Injuries, not 2.5 year old untreated head injuries.  Helpful, yes, but if CNA had only agreed to Coastline ABI program when it was first presented in May 2014, I could be almost back to work now for a fraction of the cost, and more compensatory skills.


CNA was required by law to be proactive in finding and securing help for me.  The only brain injury treatments received were all based on my own diligence and research, at the guidance of various reporting doctors, who’s recommendations were consistently ignored.  Romano Trust vs. Sedgwick rulings apparently gives companies like CNA the right to kill injured workers.  Is that the type of company that represents Wyndham Corporate Culture and Values?  WILL WYNDHAM STEP UP NOW?

Out of all the evaluating doctors seen, only 3 supported denial of medical care….. known industry leased/owned doctors….Zardouz, Kent and O’Brien.    Any district attorney investigation should likely start there, then move through the list of complicit CorVel doctors, and, of course, to the handling of the mis-information by Ms. Mall of Grancell, and supported by Mr. Reubens of Grancell, while the CNA adjusters seemed to be ‘just following orders’.   Most likely, WE, THE PEOPLE, NEED THE DEPARTMENT OF JUSTICE TO INTERVENE IN WORK COMP CRIMES, NATIONALLY, WITH A SPECIAL COMMISSION.  In seeking Class Action potential, it seems too many attorneys are too afraid of the big corporations, or have no working knowledge of fighting for civil rights.  Others simply seem to be in cahoots with the dubious doctors, law firms, scams and other providers.

Brain  viral mashable more

As an injured Wyndham Worker, and as a Wyndham shareholder, I am hereby formally requesting that an immediate claim audit of my case be conducted…. top include th CNA handling, the Grancell obfuscation of all facts and file churning, and the CorVel deceptions.  As I see from the article, an Employer does indeed have the authority to question the handling of claims, and a responsiblity to do so when the harm caused by the employer’s vendors has been so egregious.   PLEASE WORK WITH MIKE DOUGHERTY TO GET THIS CLAIM INVESTIGATED, WHILE I GET AS MUCH COMPENSATORY STRATEGIES AS POSSIBLE WHILE AT COASTLINE ABI PROGRAM.   Here is that link as well.    

I will never be whole, but without treatment, I will forever be 100% disabled.   That’s not ok.

Thank you also for the vouchers for discounts at the Wyndham property in Newport Beach, near Coastline Community College Acquired Brain Injury Program. The staff at Ramada Inn – Newport Beach is always so kind, patient and gracious. When I first arrived there, in October 2014, I didn’t know it was a Wyndham property (I forgot how big Wyndham is!)  I told my “WorkComp Story” at check in, as I tell anybody who will listen, and the Front Desk Manager listened patiently and said, ‘Well, let’s get your experience with Wyndham back on a positive track.  Allow me to upgrade your visit.”   Kindness goes a long way.

With the tiny advance on Permanent Disability funds just received (thanks, Fred!), I hope to be able to complete the one year ABI program, which is officially concluded December 10, 2015, and I will jump through all the hoops to get there, stay there,and excel there, getting the compensatory strategies that are offered when people with brain injuries have exhausted all restorative treatments, or didn’t get any, like I didn’t.   Maybe I can organize a Student Union activity on behalf of InjuredWorkers in California, or an educational launch to reach ignorant doctors, lawyers and adjusters, and work with DA’s to deal with the rest of them.  That would be a big goal, but as a Salesperson, I know the value of goals, written goals, and Vision Boards.  More than one of my doctor’s has indicated that I’m so smart, that’s the only reason I have survived this atrocity to the degree that I have.  I want to help Wyndham get a better insurance company and a better, more-pro-active work comp program to avoid fiascos like this in the future.

NOBODY SHOULD HAVE TO EXPERIENCE THESE HORRORS.   Plus side, I’ve learned to blog, and from the comfort of my War Room, I can type like there’s no tomorrow.  That part of my brain stayed in tact…… I wrote you, Tina, a letter, that morning of the 2nd impact on 2/4/12, when I told you if I die because of failures to provide medical care, that I hoped my family would sue Wyndham to kingdom come.  Well, I didn’t die yet, no thanks to Wyndham or it’s vendor.  My quality of life has severely diminished, and my life span has been dramatically shortened, and future health risks from untreated TBI are numerous.

Let’s make a positive impact now, while I can still fight the good fight!

cognitive dissonance turbulence

The first year was the most important for care. CNA knew that. So did Grancell.  It’s in the reports they chose to ignore. Remember, they attempted to coerce me to accept $100,000 in November 2012 in lieu of a deposition, treatment, and it required that I forfeit all civil rights, including my right to return to work.  I’m stuck with permanent brain damage because of all of this, and of course, I am not happy about it all.   Remember also, that the first neuro-pscyhologist, Dr. Eileen Kang, recommended “speech therapy with cognitive remediation” and indicated after that I would return to work.  Speech therapy was never authorized till I got to Scripps – Encinitas, in the Summer of 2014.  The damage was already done.

I will plan to return to work on or before December 1, 2015, hopefully, with few other accommodations to be requested/required.   Dr. Hilda Chalgujian is following my case, and Dr James Pasino at Coastline Acquired Brain Injury program is the neuro-psychologist in charge of the program, which is nationally renknowned and a model for other State program, and is supported by the Department of Rehabilitation.  I have requested and been authorized to participate early in the ‘career planning strategies’ for ABI survivors, which starts next week, in addition to the regular curriculum.  It is normally recommended that the program be 50% completed, but since I don’t know if I will be able to afford to stay through June 2015, I want to get as much good from the program as possible, and perhaps I can be one of the first virtual participants in the suMmer/fall program.  That’s just a hope of mine.  The drive is very hard on me, but I have to do it if I ever expect to have a life again.  LINK FOR MORE INFO:

So, I await confirmation of the continued leave of absence, the Award redemption information, and confirmation that a full audit will be conducted, with perhaps a call to the Attorney General’s office in California to expedite further investigations of these horrific crimes.   While Grancell attempts to fraudulently state that I was this way before…. I have to laugh at their arrogance.   There is no such evidence, nor is there any way that Wyndham would have repeatedly hired  me in different locations, and even send me to Big Bear in January 2011 to help out during a time of severe management upheaval.  As you may recall, I was #1 Sales Rep of the Month more than once.

Perhaps CNA and Grancell current players are unaware of the timeshare world, and how it just doesn’t “MAKE SENSE” to attempt to kill an injured Timeshare Sales Person…. without expecting consequences.  More details are available at the blog site,  God bless America, and the First Amendment., the 14th Amendments,  the Civil Rights Act and the US Constitution.

constitution  too long didnt read

Section 1. All persons born or naturalized in the United States, and subject to the jurisdiction thereof, are citizens of the United States and of the State wherein they reside. No State shall make or enforce any law which shall abridge the privileges or immunities of citizens of the United States; nor shall any State deprive any person of life, liberty, or property, without due process of law; nor deny to any person within its jurisdiction the equal   protection of the laws.”  

14th amendment violated by Workers Compensation Corporations?

It is my hope and prayer that Wyndham will make a difference, starting with it’s injured workers, and taking it global.  There are good people at Wyndham, and I have been blessed to know many of them.   I recoil, as if from a hot flame, at the very thought of the people at Grancel and CNA, but I’m just sensitive to evil that way.

end evil  step out of line

So, as I told Stewart Reubens and Fred Sachs, I don’t want to fuss about things while I am at Coastline.  I have also learned that 3 years in complete Survival Mode (or 2 years, since the first year I was hardly present cognitively)…. such stress is similar to what prisoners of war experience, and it is very dangerous for a brain injured person. Obviously, treatment will never happen via CNA, as many doctors have told me, in their own sheer utter discouragement and despair.  Nor is there any interest in good faith mediation.  So I hope they will just stay out of my way and let me recover and get back to work.

Defense Against the Psychopath (Full length) – YouTube

Jan 10, 2013 – Uploaded by Soull Purple

Defense Against the Psychopath By Stefan Verstappen Defense Against the Psychopath is a documentary ..

My plan is to continue at Coastline uninterrupted through December, then return to work at Palm Springs, in time to get trained and ready for high season.

Brain Injury Advocates

Thank you, Tina, also for the kinder tone of your letter.  Another peer at Coastline indicated her horror that nobody from her job of over 20 years so much as called to see if she was ok.  Another teacher, in Boston an a Nurse in North CA  is having the same sort of “work comp” troubles as I am, and it’s a self-insured school district, but with the same unclean hands and legal chicanery.. It’s epidemic.  Across the Nation.  #InjuredWorkersUniting  #SilentNoMore


Linda Ayres, In Pro Per

760 368 7236

LinkedIn Posts

ADJ8181903  / CNA e3269102WE

LI Profile Ranking  2 7 2015  826 am pst


[Sent to distribution list of all stakeholders; available to any interested parties via email request; could not figure out how to attach PDFs to blog.]

Wyndham Letter Re LOA  dated 2/6/15

Matrix/Reliance LTD letter dated 2/5/15 confirming continuation of benefits thru 4/8/17…

IME – Neurology Report of Dr. Jay Jurkowitz  November 2014, with supplement Jan 2015 report

Dr. Hilda Chalgujian, Neuropsychologist and now PTP, progress report of 1/19/12

With Helpful Links

—–Original Message—–

To: Linda Ayres <>; Linda Ayres <>
Sent: Fri, Feb 6, 2015 3:17 pm
Subject: Interactive process

Dear Linda,


On January 16, 2015, you indicated you had reactivated your Real Estate License and wanted to commence the interactive process regarding your return to work.  Please note that we have been engaged (and will continue to engage) in the interactive process, and we have attempted to work with you regarding your desire to return to work.  Our communications to you regarding your medical status and your desire to return to work constitute engagement in the interactive process.  Despite your desire to return, you still are unable to return to work€“ by your own admission.

  • January 23, 2015 – I am still TTD, temporarily totally disabled. Also, No brain experts have indicated that I am recovered sufficiently to return to work
  • January 13, 2015 I seem to pretty much permanently 100 disabled.
  • December 4, 2014 €œI am still temporarily totally disabled and now my conditions are exacerbated. I am unable to participate in the December 8 training class, much to my great disappointment and anguish.
  • November 26, 2014 €œI ’m tired and have brain fatigue and a little preservation . . . other cognitive deficits exist . . .
  • November 26, 2014  My California Real Estate Broker license expired because I was unable to cognitively perform the continuing education courses in time.
  • November 4, 2014 Because of my cognitive impairments, I am much slower to figure things out .


When you expressed your desire to return to work, we requested a medical release, but you have not provided one.  We need that release and its accompanying description of your limitations so that we can work with you to see if there is a position for which you are qualified, the essential functions of which you could perform with or without accommodation.  We cannot place you back in the workplace without that information and subsequent discussions with you.


In an email you sent on February 1, 2015, you stated €œI . . . .am hereby requesting extension of leave of absence to complete one year at Coastline Community College – Acquired Brain Injury Program in Newport Beach, which, ideally, will be completed on or before December 1, 2015, at which time I hope to be able to return to work.”


Regarding your request of an extended leave of absence until December 1, 2015, from your email on February 1st, I will share your request with the Leave Support Center and ask them to review your request and provide you a written response with the outcome.   Additionally, per your request, I signed discount vouchers for Wyndham hotels and provided them to you so you could secure accommodations at your expense.  Let me know if you need more in the future and I would be happy to assist.


Finally, you inquired about reported compensation in the amount of $54.73 for 2014.  We researched and found that the amount is associated with your three year service award with WVO.  To address this outstanding issue, you may either redeem the award (we will provide you the information to redeem online) or you may elect to forgo the award and we can reissue a W-2 to you for 2014.  Please note that reissuing the W-2 may take approximately 45 days to complete.


Please let me know if you have any questions and advise how you would like to proceed on the service award issue.


Thanks so much,

 —-Wyndham Human Resources

 work comp guidelines
Linda Ayres, In Pro Per
#WorkComp & #TBI Survivor since 1/9/12
mobile: 760 368 7236
email: <2014
#InjuredWorkersUniting #SilentNoMore
 ele cognitive dissonance

#WorkComp in America: “Homo homini lupus est”


#WorkCompCentral #CompLaude Gala Awards #InjuredWorker category Nominee and Finalist with TBI…. Oh My! Huh?!

Life with TBI is so


This blog, ASK ABOUT WORKERS COMP GRAVY TRAINS, is an example of what can happen when a corporation has a policy of …


Don’t call 9-11, don’t drive a head-injured worker to a hospital or emergency room, have a good laugh at the fall in a sales meeting, encourage completing work shift then driving 20 miles down an icy-mountain road then 40 more miles of desert 2-lane road to get to “go to any doctor that takes work comp insurance” and provides an incomplete DWC-1 form (no insurance carrier info; then emails later with a list of providers that no longer accept work comp insurance and demands to cease seeing the doctor seen on date of injury; defense firm later insists said action is “proper service” of an alleged ‘MPN’), no-get-well-wishes, no follow up, erroneous info, reliance on EAP to facilitate first doctors (shifting burden to health insurance vs work comp carrier) (then adjuster has extensive phone conversation with EAP designated doctor regarding severity of injuries and shortly thereafter terminates benefits, stiffing said doctor for 4 appointment payments also),  no intervention to help an injured worker for nearly 3 years, no participation in FEHA interactive process, no apparent return to work program–with or without ADA accommodations, “the silent treatment” if pro-active nearly destitute injured worker is the only attendee at a corporate public JOB FAIR in an attempt to facilitate “RTW,”

Further policies appear to include introduction of injured worker to the State Welfare Systems and the generosity of charitable organizations such as THE SALVATION ARMY because of failures to provide medically necessary treatment for ‘going on 3 years’ and refusing to pay disability benefits, causing loss of professional credentials and complicating work injuries because of failures to provide immediate, reasonable and necessary medical care and shifting all burdens of the WorkComp policy benefits to others….

Defense firm attempted to coerce first year premature Settlement, without repeatedly requested brain injury evaluations and treatments,  for $100k less attorney fees, that required full release of all liability, it required resignation from job, forfeiture of any/all State disability/Medicare benefits for “3 years” with callous disregard for life itself.  File appears to have been churned churned churned repeatedly.  Injured worker is out of pocket nearly $30,000, for self-procuring physician requested treatments and evaluations that the insurance carrier or and defense firm denied repeatedly until the new law, when the buck could be further passed on ‘non-recommendations’ for treatment by non-brain injury experts.

District Attorney indicated the complaints “have merit”….but that was quite a while ago.  EEOC asked why the brain-injured worker waited so long to complain.  One lawyer, after repeated attempts to find competent legal representation, after file review, concluded with the question, “So why did you wait more than 2 years for medical care for a brain injury?”  D’oh!



Earlier in 2014, the State Adult Protective Services intervened in response to complaints of financial terrorism compounding the failures to provide medical treatment for, at that time, over two years.

Ask About Brain Injuries and “Perseveration” of pen, words, thoughts and neuro-misfirings; for those in #WorkComp who do not know, the “brain” is a body part located in the head region.  A witnessed slip and fall “backwards” on ice only has the “skull” to break the fall; see illustration:

tbi and ice


“Homo homini lupus est”


What a GALA they have planned! #WorkCompCentral!  See the Video Here:

We applaud David DePaolo and his Colleagues, Staff and Organization for Initiation and Continuation of the CompLaude Awards Gala!   That’s pretty gutsy, and the impact must be far reaching!  Thank you for the privilege of being considered in the InjuredWorker category, and if we can be of any assistance to make it a National, then an International Search for Nominations in the future, let us know.

#InjuredWorkersUniting…… WE’LL KEEP BETTER TRACK OF THE GOOD GUYS & GALS IN THE FUTURE, and become some of the Top Contributors to the Nominations Processes.



Nominations for Comp Laude Categories





  1. Remember about PIMM patsies. Forget about BS of “establishing trust”. The first thing PIMM destroys is trust and you need to be aware that he tries to entice your weaker colleagues to spy on you. In such environment a weaker personalities often adopts the role of patsy as a self-protection mechanism and might even comply and even try to provoke you to “frank talk” that will be reported to PIMM. The environment PIMM creates is characterized by old Latin quote “Homo homini lupus est” ( Man is a wolf to his fellow-man.) They build up a power base and because they are paranoid, they turn all subordinates into paranoia wrecks: everyone becomes afraid of everyone else and the work culture begins to reflect the personality of the leader. Team soon became resemble a pack of frightened dogs.   See more here:
 WCL  1
WCL  2

For Anybody Interested in Some Facts About

Acquired/Traumatic Brain Injuries:

“You Look Great!” — Inside a TBI – YouTube  ► 6:21► 6:21

  • Feb 15, 2011 – Uploaded by The You Look Great Project Byler

    This video has been entered into the 2011 Neuro Film Festival from the American Academy of Neurology ...

  • “You Look Great!” : Inside a Traumatic Brain Injury – YouTube

    by The You Look Great Project Byler; 6 videos; 894 views; 55 minutes. Parts One through Six. ‘”You Look Great!” Inside a Traumatic Brain Injury’, tells the story of  …

    John C Byler  YOU LOOK GREAT
    Brain Injury Advocates
    In October 2014, I enrolled in the Coastline ABI program.  Without TTD benefits and LTD benefits, the way to continue participation in this one-to-two year program remains an unsolved mystery.  A “Go-Fund-Me” fundraising event within the Timeshare and TBI world may be necessary if Wyndham and it’s agents continue to shirk legal and moral responsiblities.


    Acquired Brain Injury

    Imagine your skill set is some sort of elaborate Lego structure you use daily. Suddenly, something completely unforeseen happens and your structure crumbles. Some pieces have even gone missing. But you need the structure in order to function in your everyday life. So, you start to rebuild… (read more : view the blog archive)

    Watch the ABI Program Student Video

    What Is the ABI Program?

    Coastline’s ABI Program is a demanding one-year educational program designed to provide structured cognitive retraining for adults who have sustained a brain injury due to traumatic (such as a motor vehicle accident or fall) or non-traumatic (such as a non-age-related stroke, brain tumor or infection) injuries.

    Each year, according to the Brain Injury Association, more than 700,000 Americans sustain brain damage from traumatic head injuries alone. Most are between the ages of 15 and 30 – young, active, involved individuals, suddenly and unexpectedly disabled.

    In many cases, impaired attention and concentration, memory disturbances, language disabilities, and/or loss of reasoning skills prevent these individuals from resuming even minimal pre-accident activities. Awareness of limitations and shattered career and personal goals lead to frustration and depression, further contributing to the individual’s unemployment, isolation and alienation from friends, family and community.

    Coastline’s ABI Program has developed a unique curriculum to address these special needs. The ABI Program emphasizes cognitive retraining, socialization, and career development to promote individual responsibility and independence. Students in the program learn strategies to compensate for deficits in:

    • Verbal skills
    • Memory
    • Figural skills
    • Critical thinking
    • Attention
    • Organization

    With a strong focus on emotional adjustment to brain injury and appropriate psycho-social skills, the program teaches students to apply these skills to practical, real-life home and work environments.

    Coastline’s ABI Program also offers the following program support services:

    • Neuroeducational Assessment
    • Counseling for students and their families
    • “Future Planning Development” (whether for employment, training, or volunteering).

    Classes meet Monday through Thursday, four hours per day. The school year includes two 16-week semesters and a five week summer session.
    Classes are held at Coastline’s Newport Beach Center, 1515 Monrovia, Newport Beach, CA 92663.

    Fell backwards

    How a Company Does One Thing, Is How They Do Everything?

    Linda Ayres  Wyndham LinkedIn   11 8 2014  NUMERO UNO


    Funny Timeshare Recruitment Video by Shari Levitin with …

    Jun 11, 2009 – Uploaded by Shari Levitin What do YOU want to be when yougrow up? Some kids are a little more …

  • capstone  thanks giving  Nov 2014
    And if you are the Offending Defense Firm or any of the questionable WorkComp Providers in this case that have also contributed to the harm and further injury of other #InjuredWorkers, please and thank you, consider some restitution via contributions to COASTLINE ABI FOUNDATION.
    work comp guidelines
    If my case ever settles, I will ask the Judge to ensure that the 4 law firms who took on my case [#1-30 days, #2-9 months, #3-90 days, #4-45 days (duration times are approximate)]….clearly without any knowledge of handling a Brain Injury Case, did cause further egregious harm and any with liens should be provided with an equal share of 15% of the NOTHING THEY PRODUCED.  Sanctions would be appropriate, but not likely.
    The Judge, with Structured Settlement recommendations, will also be asked to designate the actual “15% legal fees’ to be given to the Coastline ABI Foundation, in lump sum or settlement arrangement.
    world is a dangerous place
    The Judge will also be asked that the insurance carrier, that was awarded approximately $16,000 by the State of California in 2014, EDD department, for REFUSAL TO PAY TTD to injured worker in 2012/2013 DONATES A LIKE OR GREATER AMOUNT FROM CORPORATE PROFITS TO COASTLINE ABI.
    Very interesting book keeping practices of all parties.  Wyndham remains silent.
    take care of each other
    Investigations into the practice of using injured worker or State Taxpayer funds to reward insurance companies for breach of fiduciary responsibilities and breach of Labor Codes surely deserves further investigations, even though it appears to be another ‘pattern of practice’ known by all, harming only the injured workers it impacts.
    To the Insurance Company Dude who asked, among other things, “…when ARE you going to die?” in a discussion of refusals to provide medically necessary treatment for nearly 3 years, all I can say is, “Not yet, Dude, not just yet.”
     change windmills and walls
    linda-ayres-says-join-me-on-twitter and linked in lindaayres311

    We Are The Media Now.  Join US.